QUESTIONS/REPLY TIME:
Customer Support: thekigusquad@gmail.com
- Consider signing up for the newsletter and checking the pre-order update page as we are unable to provide specific item updates due to how the team packs/ships production.
- The Pre-Order Page will have updates on when boxes arrive/ship
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- Our Reply Time will differ due to our part time assistant. Replies typically in 24-48 hours, on certain days of the week, no weekends and typically on from 9-5 PST.
- Messages are replied in the order received and as soon as possible. Please check spam/junk inboxes for replies.
- If you are replying to a email that is a week old, you will need to submit a new one as they will close.
- Immediate address changes/or size changes email directly: thekigustop@outlook.com
