Stay in the know!
Please note:
Due to the nature of how items are shipped, we CANNOT provide specific item updates. To stay informed, please regularly check the updates here and through our newsletter.
For Product Issues, please use:
Support Email: thekigusquad@gmail.com
For Address/Size Changes only, please use:
Address/Size Change Email: thekigustop@outlook.com
General Update (1/17/2025)
Production Status:
- RUSH (Oct 11 – Nov 14): Items sent to production - DISPATCHING NEXT WEEK
- RUSH (Nov 15 – Dec 10): Items sent to production - DISPATCHING NEXT WEEK
-
RUSH (Dec 11 to Jan): Sent to Production
Pending Orders:
- 2022 Orders: Dispatching To Office - Awaiting Tracking
-
2023 Orders: Dispatching To Office - Awaiting Tracking
- If any missed production is not yet sent after these have been received you will be reached out to! 💖
2024 Orders:
- Jan – Feb 2024 (Non-Oversized Hoodie Items): ARRIVED - SORTING
- Mar – Apr 2024 (Non-Oversized Hoodie Items): ARRIVED - SORTING
- May – Jul 2024 (Non-Oversized Hoodie Items): ARRIVED - SORTING
- August - Dec 2024 - In Production
Oversized Hoodie and Jacket Updates:
- Varsity Jackets (Jan – Apr 2024): ARRIVED - SORTING
- Varsity/Skirts (May – Early Aug 2024): ARRIVED - SORTING
- Oversized Hoodies (Apr – Jul 2024): 11 boxes arrived of 448 Hoodies - SHIPPED WHAT ARRIVED, REMAINING ARE INCOMING
Production Delays:
Please note, we do not own our own production team. We share resources with other businesses, which can lead to additional delays in production and shipping.
Kigurumi Status:
- Current queue: March orders
- Currently working on 6 and 9 pre-cut pieces, awaiting sewing
- March orders: 15 items are in the queue
For design changes or address/size updates, please email us directly at:
thekigustop@outlook.com