Stay in the know!

Important Updates:

  • Shipping Updates:
    Due to how items are shipped, we can't provide specific updates for each order. For the latest information, please check updates here and in our newsletter.

  • For Product Issues:
    Email: thekigusquad@gmail.com

  • For Address/Size Changes:
    Email: thekigustop@outlook.com

General Update (2/5/2025) ---- OUT OF OFFICE FEB 10 TO FEB 22ND ----

Production Status:

  • RUSH Orders:

    • Oct 11 – Nov 14: - Tracking Providing Thursday
    • Nov 15 – Dec 10: Tracking Providing Thursday
    • Dec 11 – Jan: In production, delayed due to holidays

  • Orders:

    • 2022 Orders: Completed - Some Items Still In Transit -  Check your emails!
    • 2023 Orders: Tracking to be provided in 20 days 
    • 2024 Orders:
      • Jan – Feb 2024 (non-oversized): Complete - Awaiting few stragglers 
      • Mar – Apr 2024 (non-oversized): Complete - Awaiting few stragglers 
      • May – Jul 2024 (non-oversized): Complete - Awaiting few stragglers 
      • Aug – Dec 2024: In production

  • Oversized Hoodies & Varsity Jackets:

    • Varsity Jackets (Jan – Apr 2024): Complete
    • Varsity/Skirts (May – Early Aug 2024): Complete
    • Oversized Hoodies (Feb – Mar 2024): Completed - UPS missed Boxes - Awaiting Tracking Details End of Week 
    • Oversized Hoodies (Apr – Jul 2024): Remaining Hoodies Dispatching End of Week 

Production Delays:
We share resources with other businesses, which may cause additional delays in production and shipping.

Kigurumi Status:

  • Current queue: March orders
  • 6 and 9 pre-cut pieces in progress, awaiting sewing
  • 15 March orders are in the queue

For design changes or address/size updates, please email:
thekigustop@outlook.com