* Customer Support is solely available for matters concerning product issues**

Support Email: THEKIGUSQUAD@GMAIL.COM

ONLY Address/Size Changes Email:

THEKIGUSTOP@OUTLOOK.COM

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**DUE TO THE NATURE ON HOW ITEMS ARE SHIPPED, WE CANNOT PROVIDE YOU SPECIFIC ITEM UPDATES ON YOUR ORDER**

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General Update: 9/19/2024

** WILL BE OUT OF OFFICE FOR FANX IN UTAH SEPT 24TH TO 30TH**

- 15 BOXES ARRIVED OF MIX PRE-ORDER PIECES, CURRENTLY SHIPPING

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- RUSH JUNE 12 to JULY 30TH - [ ARRIVED]

- RUSH JULY 31ST TO AUG 15 - [ In Production - COMPLETING IN A FEW WEEKS]

- RUSH AUG 16TH TO SEPT 9TH - [ Sent to Production ]

- ASTARTION ITA BAG - [ IN TRANSIT ]

- 2022 - [STILL IN PRODUCTION - 55 GARMENTS] - DISPATCHING IN 2 WEEKS

2023 - [STILL IN PRODUCTION - 38 GARMENTS] - DISPATCHING IN 2 WEEKS

Jan to Feb 2024 - [STILL IN PRODUCTION - 100 GARMENTS] - DISPATCHING NEXT WEEK

March to April - 2024 [STILL IN PRODUCTION - 258 GARMENTS] - DISPATCHING NEXT WEEK- DISPATCHING NEXT WEEK

May to July 2024 - [CUTTING PROCESS STAGES]

- VARSITY JACKETS OF JAN TO APRIL 2024 - [ ARRIVED/PACKING/SHIPPING]

- VARSITY/SKIRTS MAY TO EARLY AUGUST - [ IN PRODUCTION - COMPLETION OCTOBER ]

- OVERSIZED HOODIES FEB/MARCH 2024 - [ALASTOR/HUSK/POISON - ARRIVED/CURRENTLY SHIPPING] --[REMAINING DESIGNS IN TRANSIT ]

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- NOTE, WE DO NOT OWN OUR OWN TEAM, WE SHARE WITH OTHER BUSINESSES THAT USE THEM AS WELL. THIS ADDS TO THE DELAY/PRODUCTION TIME. 

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KIGURUMI STATUS: 

- CURRENT QUEUE IS MARCH

- MARCH WITH 15 IN QUEUE

- ANY CHANGES ON DESIGN OR ADDRESS CHANGES EMAIL DIRECTLY: THEKIGUSTOP@OUTLOOK.COM