Stay in the know!

📢 Order & Shipping Update

Last updated: July 30th

Hi everyone! Here's a simple rundown of where things stand with orders. 💖

📦 Where's my order?

  • Got a tracking email? It's shipped!
  • No email yet? It's still being made or packed. This page will always be updated first, so check here before emailing.

🧵 How to find your order

Orders are grouped by the month you bought them — not by item or size. If you ordered in March, look at the March update below.

📋 Current Status by Month

Month Ordered Status
June – Dec 2025 ✅ Shipping now
January 🚚 Partially Arrived, More in Transit for Delivery to me
February – March 🚚 On its way to me
April – May ✂️ Being made, materials ordered
June 🛠 Just started, getting ready for production
Jan 2024 – Dec 2025 (delayed batch) 🧾 In production, estimated to ship by end of August

Don't see your month? It just means it's still in progress — hang tight, an update is coming.

🤍 A Few Things to Know

  • This is a one-woman, handmade shop — not a big warehouse. I design, pack, ship, and answer every email myself.
  • I work with 4 different production partners, so some orders move faster than others. That's normal for handmade goods.
  • Delays sometimes happen because of factory schedules or international shipping — totally out of my control, but I'm on top of it.

🛠 Need Help?

📧 thekigustopsupport@gmail.com

A few quick notes:

  • We have one part-time assistant helping with emails — they are not available 24/7
  • Emails are answered in the order they come in
  • Sending several emails about the same thing slows things down, not speeds them up
  • Please don't harass our support email — repeated or angry messages won't get a faster response
  • Please be kind — it's just a small team back here! 💖

💖 Thank You

Thanks so much for supporting a small handmade business!

Check Your Order STatus

Use your order number to see where your order is in the production process

Use your tracking number to see your latest shipping updates